1. Introduction
At Magnious Solutions Pvt Ltd, we are committed to providing high-quality IT services and solutions. This Returns and Refunds Policy outlines the conditions under which refunds and cancellations are processed. By using our services, you agree to this policy.
2. Eligibility for Refunds
Refunds may be issued under the following conditions:
- The service was not delivered as agreed.
- A technical issue prevented the proper execution of the service.
- The refund request is made within the eligible period mentioned in the agreement.
3. Non-Refundable Services
The following services are not eligible for refunds:
- Completed and delivered digital services, such as website development, cybersecurity solutions, and social media marketing.
- Subscription-based services after the renewal period has started.
- Any services where a refund policy is explicitly excluded in the service agreement.
4. Cancellation Policy
- Clients may request cancellation before the commencement of a project for a partial refund (if applicable).
- Cancellations after project initiation may be subject to deductions based on the work completed.
5. Refund Process
If a refund is approved, the process will follow these steps:
- Submit a refund request at [Your Contact Email] with relevant details.
- Our team will review the request and assess eligibility.
- If approved, refunds will be processed within 7-14 business days via the original payment method.
6. Late or Missing Refunds
- If you haven’t received a refund yet, check your bank account.
- Contact your payment provider as processing times may vary.
- If you still need assistance, reach out to us.
7. Changes to This Policy
Magnious Solutions Pvt Ltd reserves the right to modify this policy at any time. Any updates will be posted on our website.
8. Contact Us
For any refund-related inquiries, please contact us at Contact Email– info@magnious.com